Project deposits and advance payments
A deposit or advance may be required to reserve capacity, begin discovery, purchase approved resources or start delivery. Unless the accepted proposal states otherwise, payments covering completed work, reserved capacity or committed third-party costs are not refundable.
Cancellation by a client
Send a cancellation request in writing to the project contact or hello@searchar.in. We will confirm the effective date, work completed, committed costs, outstanding invoices and available handover materials.
Where an agreement includes a notice period, minimum commitment or cancellation fee, those agreed terms apply.
Scope changes and pauses
Requests outside the agreed scope may require a revised estimate, timeline or change order. A project pause can affect reserved capacity and restart timing. We will explain material effects before continuing where reasonably possible.
Refund review
If a payment appears duplicated, incorrectly charged or clearly inconsistent with the accepted commercial terms, contact us promptly with the invoice and transaction details.
Any approved refund will normally be returned through an appropriate available method. Bank, currency, payment-provider or third-party charges may be deducted where they are not recoverable.
Third-party costs
Advertising spend, domains, hosting, stock assets, licenses, software subscriptions, creator fees and other approved third-party purchases are governed by the supplier’s terms and are generally non-refundable once committed.
Contact and precedence
Send billing questions to hello@searchar.in. If this page conflicts with a signed proposal or service agreement, the signed agreement controls for that project.
Contact Searchar
Email hello@searchar.in or visit the contact page for questions about this policy.